Lowest Airfare Guarantee
Lowest Airfare Guarantee
We will beat any airfare quote or you fly free
Applies to genuine quotes from airlines and Australian registered businesses and websites for travel that originates/departs from Australia. Quote must be in writing and must be presented to us prior to booking. Fare must be available and able to be booked by the general public when you bring it to us. Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Must be for same dates and flight class. We will beat the price by $1.00.
Lowest Airfare Guarantee - why book anywhere else?
When it comes to cheap flights, we are so sure we will not be beaten on price that if you find a cheaper available airfare quote and we don't beat it, we will fly you to your destination for free.
How can I Fly Free?
As long as the same airfare is available, Flight Centre will BEAT any genuine written airfare quote by $1.
Step 1: Bring us a written quote prior to booking
Your quote must be in writing and must relate to standard airfares available to the general public. Your genuine written quote must be presented to us prior to booking. Travel must originate in/depart from Australia.
You can provide written airfare quotes from:
1) Other Australian travel agencies
2) Airlines; and
3) Other Australian-registered businesses and websites
Step 2: Confirmation that the quote is genuine and available
Your consultant will need to confirm that the quote is genuine, available and able to be booked by the general public when you present it to us. If it is, we will BEAT it by $1.
You will be required to book your flight when we beat your quote, pay a deposit or in full and normal change and cancellation conditions will apply. If the same quoted product is not available, we will endeavour to find you the best available alternative that suits your requirements.
** Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded.
If we are required to beat your airfare quote and we don't then you Fly Free!
Your consultant will do everything they can to beat the airfare you have been quoted. If the qualifying criteria are met we will beat that price by $1. If the qualifying criteria are met and your consultant does not beat your quoted price you will receive your flight free of charge.
You must make your free flight claim prior to flying or within 7 days of your quote not being beaten (whichever occurs first). The free flight will be booked and paid for by us and will be identical to the one you have asked us to price beat. We do not reimburse customers for flights they have purchased elsewhere, nor do we provide them with cash or vouchers to the value of the flight we were asked to price beat.
If this applies to you, or if you are dissatisfied with our service, please contact the relevant State Manager as follows:
QLD - Gavin Miler + 61 402042081
NSW - South - Sally Youngs + 61 410 576 214
NSW - North - Oscar Poocuetos + 61 400 322 151
WA - Justin Michael + 61 413 705 282
VIC & TAS - Alison Crabb + 61 410 697 845
SA & NT - Gina Norman + 61 401713651
Still have a question? Check out our Lowest Airfare Guarantee FAQs