The Ins And Outs Of Travel Insurance For Business Travellers

13 April 2015

Words by Carlie Tucker

Like leisure travel, you should never travel for work without proper insurance cover. In fact, if you have employees that travel for work, a corporate insurance policy is an integral part of protecting your employees and your business.

Should anything happen to your employees on the road, you can be held responsible for the costs of everything from lost luggage to health emergencies. It doesn’t matter if it’s across the globe or across the state. So where do you start? Before seeking out different companies and their coverage, it's important to know exactly what you're looking for. Kick things off by carefully considering the following:

What do we do?

It may seem pretty obvious, but it’s important to know the finer details of the business. For example, if your employees travel to mine sites for business purposes, you’re going to want a policy to cover that sort of thing.

Where do we do it?

Another seemingly obvious question, but no less important. Do you need domestic or international coverage, or a combination of both? Do an inventory of locations to ensure you’re looking into policies that will cover you and your employees no matter where they might be. Plus, there are specialised inclusions that you may want to consider, such as lost passport coverage or English-speaking assistance in non-English speaking countries.

How do we travel?

If your employees are primarily driving across state when they travel for work, a policy that covers drivers will best suit your needs. Alternatively, if you’re flying overseas, you’ll want to research policies that cover all aspects of air travel.

Once you decide on the basics of what you’ll need, you can start your search for companies and policies that provide what you're looking for. Cast a wide net to ensure you're getting a good idea of what's out there and a number of different quotes. When reviewing specific policies, some inclusions to keep your eye on are:

  • Medical inclusions
  • Repatriation services (getting travellers home)
  • Cancellation/curtailment coverage
  • Travel delays or missed departures
  • Baggage coverage
  • Personal liability cover
  • Claims processes

Be sure to read the fine print and understand all the terms and conditions. There is nothing more frustrating than trying to make a claim only to discover that you weren’t actually covered because something has been overlooked.

It’s also important to review your policy annually to make sure it continues to provide the right kind of coverage. As your business grows, so too should your coverage. And, make sure you inform your employees of what they are covered for while on the road, providing them with the assurance they need to perform to the best of their abilities no matter where they are. 

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