A plane on the tarmac, as viewed from above.

Travel Alert: Winter Storm Stella Disrupts US Holidays

14 March 2017
Read Time: 1.6 mins

Blizzards are wreaking havoc on travel plans in the Midwest and Northeast United States, with hundreds of flights cancelled today.

Winter storm Stella has prompted blizzard warnings in eastern Pennsylvania, northern New Jersey, south-east New York, Connecticut, northern Rhode Island, western/central Massachusetts, south-east New Hampshire and southern Maine.

Storm warnings are also in place across other parts of the mid-Atlantic and Northeast, including Boston, Philadelphia, Baltimore and Washington DC.

People in affected areas should follow the advice of local authorities and take great care while driving – check to see if public transport is operating instead.

Customers due to depart affected areas should check their flight status directly with the carrier before heading to the airport; while customers due to travel to affected areas should check flight status updates on their airline’s website.

Airline Information

American Airlines is waiving change fees for flights to and from certain airports in Ohio, Pennsylvania, New York, Connecticut, Maine and more. Passengers can rebook their travel for Tuesday or Wednesday flights to March 16 or 17 for free. There is no extra fee as long as customers are booked in the same cabin.

Delta is rebooking customers flying in and out of 30 airports across the Northeast. Those affected can rebook their flights for March 16 or 17. A difference in fare may apply but the change fee has been waived.

United has waived a change fee and any difference in fare for flights across the Northeast. New flights must be booked for travel on or before March 17.

Southwest Airlines does not charge change fees regularly but has advised passengers flying now through Wednesday of possible cancellations and delays. Customers can rebook or travel standby within 14 days of their original dates at no extra fee.

Virgin America customers flying to or from JFK, Newark, LaGuardia, Boston, Dulles and Reagan can rebook their flights between now and March 19 without paying change fees or the difference in fares (as long as they're booking for the same seat class).

JetBlue is waiving fees for customers across the Northeast for flights scheduled for Tuesday. Passengers may rebook their travel for departures between Monday and Thursday, March 16, or elect to receive a refund if their flight is cancelled. For customers headed to or leaving Chicago, flights can be rebooked between now and Wednesday.

For all other airlines, please check directly with the carrier.

Hotels and Tours

Most hotels and resorts are making allowances for customers who are now unable to leave their accommodation or make it to their hotel at all. Flight Centre is checking with our land operators and will advise when we have policies and updates. Tour operators in the affected areas will be taking the appropriate measures to reaccommodate people.


Visit your local Flight Centre store or call 131 600 for more advice and the latest deals.


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