Words by Jason Dutton-Smith
Etihad Airways has been named Best First Class and Best Long Haul Airline for Middle-East and Africa at the 2016, airlineratings.com, Airline Excellence Awards.
Editor-in-Chief and Publisher, Geoffrey Thomas from Airline Ratings, said the judging panel had been impressed by Etihad Airways’ industry-leading innovation.
“Etihad’s commitment to excellence appears to know no bounds. The airline’s new First Class and Business Class offerings are breathtaking and have set a new benchmark in luxury travel.
“In its first 12 years, Etihad Airways has stamped itself not only as a major force in the airline industry but a trendsetter – an incredible achievement.
“Etihad Airways has an uncompromising attitude to excellence. For the airline, only the best will do.”
Etihad Airways’ Chief Commercial Officer, Peter Baumgartner, said the prestigious awards were a vote of confidence in the UAE flag carrier’s innovation strategy and guest experience design and delivery.
“To be named Best First Class and Best Long Haul Airline Middle-East and Africa – two very competitive categories – is an honour.
“Over the past 12 months, Etihad Airways has completely reimagined the flying experience with the launch of our next-generation cabins on board the Airbus A380 and Boeing 787-9 Dreamliner.
“These awards are further proof that the experience we offer in First Class, as well as in Business and Economy, has set a new global benchmark for air travel and that Etihad Airways is continuing to exceed travellers’ expectations.”
This latest award follows a succession of accolades for Etihad Airways’ guest experience during 2015. These include the award for:
- Best First Class at the annual Ultratravel Middle East Awards (ULTRAs) in November
- Airline of the Year at the TTG awards in the UK in September
- Best Airline, Best First Class and Best Arrivals Lounge at the Australian Business Traveller Awards in August
- The World Travel Awards Middle East for Middle East’s Leading Airline, Middle East’s Leading Airline - First Class, and Middle East’s Leading Cabin Crew in May
- The Crystal Cabin Award for its innovative A380 upper deck cabins at the Aircraft Interiors Expo in Hamburg and
- The PAX International awards for Best New IFE/Connectivity Launch by an Airline and Best Inflight Duty Free Program.
Speak to one of our Travel Experts on 1300 038 785 to experience first-hand Etihad's award winning First or Business Class cabin today.