Etihad Named Best First Class And Long Haul Airline

2 December 2015
Read Time: 1.3 mins

Words by Jason Dutton-Smith

Etihad Airways has been named Best First Class and Best Long Haul Airline for Middle-East and Africa at the 2016,, Airline Excellence Awards.

Editor-in-Chief and Publisher, Geoffrey Thomas from Airline Ratings, said the judging panel had been impressed by Etihad Airways’ industry-leading innovation.

 “Etihad’s commitment to excellence appears to know no bounds. The airline’s new First Class and Business Class offerings are breathtaking and have set a new benchmark in luxury travel.

 “In its first 12 years, Etihad Airways has stamped itself not only as a major force in the airline industry but a trendsetter – an incredible achievement.

 “Etihad Airways has an uncompromising attitude to excellence. For the airline, only the best will do.”

Etihad Airways’ Chief Commercial Officer, Peter Baumgartner, said the prestigious awards were a vote of confidence in the UAE flag carrier’s innovation strategy and guest experience design and delivery.

 “To be named Best First Class and Best Long Haul Airline Middle-East and Africa – two very competitive categories – is an honour.

 “Over the past 12 months, Etihad Airways has completely reimagined the flying experience with the launch of our next-generation cabins on board the Airbus A380 and Boeing 787-9 Dreamliner.

 “These awards are further proof that the experience we offer in First Class, as well as in Business and Economy, has set a new global benchmark for air travel and that Etihad Airways is continuing to exceed travellers’ expectations.”

This latest award follows a succession of accolades for Etihad Airways’ guest experience during 2015. These include the award for:

  • Best First Class at the annual Ultratravel Middle East Awards (ULTRAs) in November
  • Airline of the Year at the TTG awards in the UK in September
  • Best Airline, Best First Class and Best Arrivals Lounge at the Australian Business Traveller Awards in August
  • The World Travel Awards Middle East for Middle East’s Leading Airline, Middle East’s Leading Airline - First Class, and Middle East’s Leading Cabin Crew in May
  • The Crystal Cabin Award for its innovative A380 upper deck cabins at the Aircraft Interiors Expo in Hamburg and
  • The PAX International awards for Best New IFE/Connectivity Launch by an Airline and Best Inflight Duty Free Program.

Speak to one of our Travel Experts on 1300 038 785 to experience first-hand Etihad's award winning First or Business Class cabin today.


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