Captain Covers Cancellations This Christmas

20 October 2016
Read Time: 1.6 mins

No need to fear the Grinch this Christmas – travellers can protect their holiday plans with Flight Centre’s free cancellation cover and full refund on all Europe bookings made in November for travel in 2017 as part of our $149 Captain’s Platinum package.

Our Captain’s Packages are all about adding value to your travels, and this limited-time-only Platinum add-on gives holiday makers the extra peace of mind to lock in their Europe earlybird flights.

Travel Inspiration Get added peace of mind for your next holiday

“It’s never been cheaper to travel and particularly with Europe earlybird fares, travellers can get a great deal right now,” said Darren Wright, Flight Centre’s head of product, advertising, sales and marketing.

“Our new Captain’s Platinum add-on means travellers can lock in a low-priced airfare, enjoy the Christmas holiday period and then formalise – or cancel – their plans next year if they wish,” Mr Wright said.

“Flexibility will really drive customer service in 2017 so this is our way of showing we’re listening to our customers.”

To take advantage of the cancellation cover, customers will need to purchase a $149 Captain’s Platinum package, which not only ensures you a refund if you want to cancel but also comes with a $150 accommodation discount and Price Drop Protection all the way up until Christmas Eve (if the price of your fare drops you’ll get the difference back).

The new cancellation cover will allow travellers to cancel their Europe booking for a full refund up until eight weeks prior to departure on selected airlines.

What is Captain’s Platinum*?

Travellers bound for Europe have the option of adding the Captain’s Platinum to your booking to give you peace of mind as you lock in your Europe earlybird flights. So, what exactly does $149 get you?

  • Cancellation Cover*: Cancel your Europe booking for a full refund up until eight weeks prior to departure on selected airlines.
  • Price drop protection*: Gives you peace of mind knowing you have the best price possible. If the price drops any time up to Christmas Eve, let us know and we’ll give you the difference back in a voucher.
  • 24/7 Worldwide customer care*: Our Australian-based Customer Care call centre is accessible 24-hours a day, seven days a week from anywhere in the world.
  • Accommodation Discount*: Save $150 on accommodation booked through Infinity Holidays.
  • Transferable Deposit*: If you change your mind about where or when you want to go, Flight Centre can transfer your deposit to another booking (prior to full payment).
  • Next Business Day Refund*: If for any reason you have to cancel your trip, Flight Centre will refund your owed amount by the next business day, if your cancellation is processed by noon.
  • Visa & Passport Check*: Expert visa and passport advice.

For more information or to take advantage of this limited time offer, come visit us in your nearest Flight Centre shop or give us a call us on 131 600.


*Further terms and conditions apply

Flight Centre

Flight Centre is committed to providing articles to help inspire your future travels and to keep you up to date with all the happenings around the travelverse.