Contact us

Travel enquiries and quotes

If you would like to book travel or receive a quote for travel, you can contact us on the numbers below or visit a shop using our Store Finder. You can also email us your details via an online enquiry form. We have specialists in many fields ready to answer your query as well as Customer assistance teams. Please see below for details.

• 1800 005 125
  Hotel Bookings and Changes
  Flight Centre Hotels
  Monday to Friday 8:00AM - 6:00PM AEST
  Saturdays 8:00AM - 3:30PM AEST
  Public Holidays 9:30AM - 3:00PM
  Sunday CLOSED
•  
• 1300 733 867
  Website Flight Bookings and Changes
  flightcentre.com.au
  
  Normal hours of operation:
  Monday to Friday 7:00AM - 7:00PM AEST
  Saturday & Sunday 8:30AM - 5:00PM AEST
  
  Public Holidays 10am - 4pm
  From outside Australia: + 61 7 3170 7886 for internet bookings only.
  
  For non urgent General Enquiries, please email us at:
  
  bookings@web.flightcentre.com.au
  
  We will send you a reply within 72 hours.
•  
• +61 7 3170 7840
  Emergency Global Assistance
  Flight Centre Assist
  24 hours a day, 365 days a year

 

Store locator

If you would like to book travel or receive a quote,
please contact one of our many retail stores.

• 

 

Newsletter Subscription

Subscriber Help

If you no longer wish to receive the latest deals and information from Flight Centre, or your details have changed, please use the below links to update or cancel your subscription to our e-newsletter service.

•  Update your details

 

Specialists

At Flight Centre we understand that travellers are looking for a special and sometimes unique experience, which is why we offer a wide range of holidays to appeal to your senses and preferred experience. To address these specific needs we have set up these specialist travel divisions to help you with your specific enquiry.

 

• Group travel
  Flight Centre Group Travel assists groups from 10 to 400 passengers. Whether it is a conference, corporate incentive, sporting body, special interest, or large family group, we can assist you with saving time and money.
  
  VIC & TAS call: 1300 301 900
  NSW & ACT call: 1300 307 598
  SA, WA & NT call: 08 8425 8600
  QLD call: 1300 557 813
• Business travel
  FCBT is your local business travel service and part of the worldwide Flight Centre Limited Group. We provide business travel services tailored to the needs of small to medium sized businesses.
  
  Ph: 1300 732 280
• Working holidays and volunteering
  OWH is a specialist division of Flight Centre Limited that provides exciting working holiday and unique volunteering experiences. Opportunities for Gap Year students, career breakers, or anyone looking for a new challenge or experience.
  
  Ph: 1300 651 639
• Ski holidays
  Flight Centre offers a full range of ski holiday options for families, couples and groups for all budgets. Contact us for great deals to resorts in Australia, New Zealand, Japan, USA, Canada and Europe.
  
  Ph: 1300 735 896
• Touring
  Flight Centre's range of coach touring and guided holidays will take you to some of the most beautiful destinations around the world. Enjoy amazing experiences along with good company.
  
  Ph: 1300 735 896
• Adventure travel
  Flight Centre's choice of adventure tours stretches right across the globe and offers you the experience of a lifetime. Discover culture, history, wilderness, wildlife, family adventures and good food.
  
  Ph: 1300 554 351
• Australian travel
  Specialising in Australian travel, Flight Centre gives you the chance to step out your front door and explore Australia. See the sights of our beautiful country with our great deals on flights, hotels and holiday packages, tailored to suit your individual needs.
  
  Ph: 1300 735 896

 

Customer assistance

If you've booked travel on this website and need help, the quickest and easiest way to get your questions answered is to email us at bookings@web.flightcentre.com.au for a response within 72 hours. Alternatively you can contact one of our customer service teams.

• 1300 733 867
  Website Flight Bookings and Changes
  flightcentre.com.au
  Monday to Friday 7:00AM - 7:00PM AEST
  Saturday & Sunday 8:30AM - 5:00PM AEST
  
  Public Holidays 10am - 4pm
  From outside Australia: + 61 7 3170 7886 for internet bookings only.
• 1800 005 125
  Hotel Bookings and Changes
  Flight Centre Hotels
  Monday to Friday 8:00AM - 5:00PM AEST
  Saturdays & Public Holidays 8:00AM - 4:00PM AEST
  Sundays Closed
• 1300 733 867
  Car Rental - Australia
  Flight Centre
  Monday to Friday 7:00AM -8:00PM AEST
  Weekends & Public Holidays 8:00AM - 7:00PM AEST
• 1300 554 432
  Car Rental - International
  Holiday Autos
  Monday to Friday 9:00AM - 5:30PM AEST
  Saturday 9:00AM - 12:00PM AEST
• 1300 728 822
  Travel Insurance
  Covermore Insurance
  Monday to Friday 9:00AM - 5:00PM AEST
• 1300 884 021
  Rail Passes
  Quicktrains.com
  Monday to Friday 8:30AM - 5:30PM AEST
  
• (02) 9828 0158
  Travel Shop
  Books and Travel Accessories
  Monday to Friday 8:00 AM - 5:00 PM AEST
  
• 1800 795 252
  Phone Cards, SIM Cards and Mobile Phones
  powered by eKit
  24 hours a day, 7 days a week
  
• 1300 553 380
  Gift Cards
  Bookings and assistance
  Monday to Friday, 8.30am - 5.30 pm
  

   

Customer feedback

At Flight Centre Limited we genuinely want to hear from you, our valued customers.

 

Company enquiries

For all other enquiries not related to travel, please contact our global head office based in Brisbane.

• +61 7 3170 7979
  Global Head Office
  Flight Centre Limited
  Monday to Friday 8:30AM - 5:30PM AEST
• 1800 117 747
  Complaints & Compliments
  Customer Relations
  Monday to Friday 9:00AM - 5:00PM AEST

 

Flight Centre Careers

Flight Centre is an unbeatable place to work. We are continually recognised as one of the Australia's best employers because we know our people are our most valuable asset. We are passionate about our work, our customers and our future success.
Learn more about Flight Centre Careers