Bookings/Enquiries

EnquiryAll times are AEST unless otherwise noted

Emergency Global Assistance

+61 7 3170 7840

International dialing codes »

24 hours a day, 365 days a year

To change any booking
made in store

Contact the store where you made your booking.
Use our store finder or check your itinerary for contact information.

To change a flight booking
made on our website

1300 733 867

Outside Australia:
+ 61 7 3170 7886
International dialing codes »

***Times listed are in AEST (QLD)***

Monday to Friday 6:00am - 7:00pm
Saturday & Sunday 7:30am - 5:00pm
Public Holidays 7:30am - 5:00pm

To change a hotel booking
made on our website

1800 005 125

Monday to Friday 7:00am - 7:00pm
Saturday & Sunday 8:30am - 5:00pm
Public Holidays 8:30am - 5:00pm

All new bookings and enquiries

133 133

24 hours a day, 365 days a year

Enquire online

Customer feedback

Please call our Customer Relations department if you have a compliment or a complaint

1800 117 747

Monday to Friday 9:00am - 5:00pm

Customer Relations

Contact our Customer Relations office for any unresolved, non-urgent issues about your experience with Flight Centre

For all other enquiries not related to travel, please contact our global head office
based in Brisbane on +61 7 3170 7979, Monday to Friday 9:00am to 5:00pm.

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Extras

EnquiryAll times are AEST unless otherwise noted

Car Hire

1300 733 867

Monday to Friday 7:00am - 7:00pm
Saturday & Sunday 8:30am - 5:00pm
Public Holidays 10:00am - 4:00pm

Travel Insurance

provided by
Covermore Insurance

1300 268 120

Monday to Friday 7:00am - 7:00pm
Saturday & Sunday 8:30am - 5:00pm
Public Holidays 10:00am - 4:00pm

Travel Shop

+61 2 9828 0158

Monday to Friday 8:00am - 5:00pm

Phone cards & mobiles

SIM cards, mobile phones and phone cards
powered by eKit

1300 268 120

Monday to Friday 7:00am - 7:00pm
Saturday & Sunday 8:30am - 5:00pm
Public Holidays 10:00am - 4:00pm

Gift Cards

1300 765 982

Monday to Friday 8:30am - 5:30pm

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Expert Teams

EnquiryAll times are AEST unless otherwise noted

For a Travel Expert near you

133 133

Find a store »
Email a consultant »

Monday to Friday 8:00am - 6:00pm
Saturday 8:00am - 3:30pm

Honeymoon Travel Experts »

1300 405 158

Monday to Friday 8:00am - 6:00pm
Saturday 8:00am - 3:30pm

First & Business Class Experts »

1300 038 785

Monday to Friday 8:00am - 6:00pm
Saturday 8:00am - 3:30pm

Round the World Experts »

1300 665 830

Small/Medium Business Travel »

1300 797 826

Group Travel Experts »

1300 927 587

Monday to Friday 8:00am - 5:30pm local time

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Feedback

EnquiryAll times are AEST unless otherwise noted

Customer feedback

Please call our Customer Relations Department if you have a compliment, suggestion or complaint that is non urgent or for any unresolved issues.

1800 117 747

customer.relations@flightcentre.com.au

Monday to Friday
9:00am - 5:00pm

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Social

Corporate

EnquiryAll times are AEST unless otherwise noted

Company enquiries

For all enquiries not related to travel, please contact our global head office based in Brisbane.

+61 7 3170 7979

Monday to Friday 9:00am - 5:00pm

Visit www.flightcentrelimited.com »

Charity requests

fcfoundation@flightcentre.com

Recruitment

Visit Flight Centre Careers »

Hotel provider enquiries

For existing hotel and accommodation providers or new hotel business enquiries

hotels@flightcentre.com.au

Tour operator enquiries

For existing tour providers or new tour business enquiries

tour_operators@flightcentre.com.au

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

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Talk to an Airfare Expert

Our consultants:

  • Are Airfare Experts
  • Are based in Australia
  • Can answer your questions about fare types and inclusions
  • Can find exclusive packages to save you money