Contact Flight Centre

Enquiry All times are AEST unless otherwise noted

Company enquiries

For all enquiries not related to travel, please contact our global head office based in Brisbane.

+61 7 3170 7979

Monday to Friday 9:00am - 5:00pm

Visit www.flightcentrelimited.com »

Charity requests

fcfoundation@flightcentre.com

Recruitment

recruitment@flightcentre.com.au

Visit Flight Centre Careers »

Hotel provider enquiries

For existing hotel and accommodation providers or new hotel business enquiries

hotels@flightcentre.com.au

Tour operator enquiries

For existing tour providers or new tour business enquiries

tour_operators@flightcentre.com.au

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Enquiry All times are AEST unless otherwise noted

Emergency Global Assistance

+61 7 3170 7840
International dialing codes »

24 hours a day, 365 days a year

In-store bookings

enquiries & changes

Contact the store where you made your booking.
Use our store finder or check your itinerary for contact information.

Online flight bookings

enquiries & changes

1300 733 867

Outside Australia:
+ 61 7 3170 7886
International dialing codes »

***Times listed are in AEST (QLD)***

Monday to Friday 7:00am - 7:00pm

Saturday & Sunday 8:30am - 5:00pm

Public Holidays 10:00am - 4:00pm

Online hotel bookings

enquiries & changes

1800 005 125

Monday to Friday 7:00am - 7:00pm

Saturday & Sunday 8:30am - 5:00pm

Public Holidays 10:00am - 4:00pm

New bookings and enquiries

133 133

Monday to Friday 8:00am - 6:00pm

Saturday 8:00am - 3:30pm

Enquire online

Customer feedback

Please call our Customer Relations department if you have a compliment or a complaint

1800 117 747

Monday to Friday 9:00am - 5:00pm

Customer Relations

Contact our Customer Relations office for any unresolved, non-urgent issues about your experience with Flight Centre at customer.relations@flightcentre.com.au

For all other enquiries not related to travel, please contact our global head office
based in Brisbane on +61 7 3170 7979, Monday to Friday 9:00am to 5:00pm.

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Enquiry All times are AEST unless otherwise noted

Car Hire

1300 733 867

Monday to Friday 7:00am - 7:00pm

Saturday & Sunday 8:30am - 5:00pm

Public Holidays 10:00am - 4:00pm


Travel Insurance

provided by
Covermore Insurance
1300 268 120

Monday to Friday 7:00am - 7:00pm

Saturday & Sunday 8:30am - 5:00pm

Public Holidays 10:00am - 4:00pm

Travel Shop

+61 2 9828 0158

Monday to Friday 8:00am - 5:00pm

Phone cards & mobiles

SIM cards, mobile phones and phone cards
powered by eKit
1300 268 120

Monday to Friday 7:00am - 7:00pm

Saturday & Sunday 8:30am - 5:00pm

Public Holidays 10:00am - 4:00pm

Gift Cards

1300 553 380

Monday to Friday 8:30am - 5:30pm

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Enquiry All times are AEST unless otherwise noted

For a Travel Expert near you

133 133
Find a store »
Email a consultant »

Monday to Friday 8:00am - 6:00pm

Saturday 8:00am - 3:30pm

Honeymoon Travel Experts »

1300 405 158

Monday to Friday 8:00am - 6:00pm

Saturday 8:00am - 3:30pm

First & Business Class Experts »

1300 038 785

Monday to Friday 8:00am - 6:00pm

Saturday 8:00am - 3:30pm

Round the World Experts »

1300 665 830

Small/Medium Business Travel »

1300 797 826

Group Travel NSW & ACT »

1300 307 598

Monday to Friday 8:00am - 5:30pm local time

Group Travel VIC & TAS »

1300 301 900

Monday to Friday 8:00am - 5:30pm local time

Group Travel Qld »

1300 557 813

Monday to Friday 8:00am - 5:30pm local time

Group Travel SA & NT »

1300 309 693

Monday to Friday 8:00am - 5:30pm local time

Group Travel WA »

1300 513 149

Monday to Friday 8:00am - 5:30pm local time

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

Enquiry All times are AEST unless otherwise noted

Customer feedback

Please call our Customer Relations department if you have a compliment or a complaint

1800 117 747

Monday to Friday
9:00am - 5:00pm

Provide feedback online

Online feedback form

Non-urgent, unresolved issues

Contact our team of State Managers for any unresolved, non-urgent issues about your experience with Flight Centre. If you have an urgent issue or need to change your travel booking, please use the appropriate contact details listed above.

Bookings made on the website

Paul Wilcox
feedback_pwilcox@flightcentre.com

Stores - State Managers

QLD - Gavin Miller
feedback_millerg@flightcentre.com

NSW - South - Sally Youngs
feedback_youngss@flightcentre.com

NSW - North - Oscar Poocuetos
feedback_poocuep@flightcentre.com

WA - Justin Michael
feedback_michaelj@flightcentre.com

VIC & TAS - Alison Crabb
feedback_acrabb@flightcentre.com

SA & NT - Gina Norman
feedback_gnorman@flightcentre.com

Please be advised that unsolicited proposals for provision of SEO and/or SEM services and/or unsolicited advertising & marketing proposals will not be responded to.

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