Conditions of Entry

1. Information about the Prize and how to enter forms part of these terms and conditions of entry. Entry into this promotion is deemed acceptance of these terms and conditions of entry by each entrant. 

2. The promoter is Flight Centre Travel Group Limited, ABN 25 003 377 188 of 275 Grey St, South Brisbane QLD 4101, trading as Flight Centre Business Travel. ATAS Accreditation No. A10412. ("Promoter").

3. Entry is open to residents of Australia aged 18 years or older, who enter the promotion in the required manner as stated in these terms and conditions ("Eligible Entrants").

4. Employees of Flight Centre Travel Group Limited t/a Flight Centre Business Travel, its related bodies corporate, suppliers, agencies, licensees, franchisees and their immediate families are not permitted to enter. 

Duration of Promotion Period

5. The promotion will commence at 8:30am AEST on Wednesday 4th June 2025 and will continue until 5:30pm AEST on Friday 6 June 2025 ("Promotion Period").

How To Enter

6. To enter the promotion, Eligible Entrants must successfully;

• Be a current or new Flight Centre Business Travel Client
• Complete the 'Customer Survey' in full

Any duplicate survey submission will result in one (1) entry

7. Entries must be received during the promotional period. The Promoter accepts no responsibility for late, lost or misdirected entries.

8. Any costs associated with accessing the promotion are the responsibility of each entrant and are dependent on the Internet Service Provider used. 

9. By completing the survey, the entrant authorises to subscribe their personal information including their email address and phone number to The Promoter.

10. Entries will be deemed to be accepted at the time of the Travel Voucher Winner selection.

If the Prize Winner does not accept any element of the Prize, the Promoter is not obliged to provide the Prize Winner with a substitute Prize.

Prize Details

11. There will be two (2) Major Prizes consisting of:

• A $250 Flight Centre Corporate Benefits Leisure Voucher
• The credit can only be redeemed via the Flight Centre corporate benefits team and redeemed on leisure travel.

12. Total Prize pool is valued at $500

13. Prize and booking of the Prize are subject to the standard booking terms and conditions of Flight Centre Business Travel (https://www.flightcentrebusinesstravel.com.au/booking-terms) 

14. Travel Credit to be used and travel completed by 31st December 2025

15. The Prize Winner must take the Prize as offered. The Prize is not transferable, redeemable, refundable, and cannot be sold or exchanged for cash.  The Prize cannot be used in conjunction with any other offer. 

16. Prize and booking of the Prize are subject to the standard booking terms and conditions of Flight Centre Business Travel (available at https://www.flightcentrebusinesstravel.com.au/booking-terms) 

17. The Prize Winner will be responsible for payment of any amount in excess of the Prize value. 

18. Without limiting the foregoing, each Entrant and their employer acknowledges that receipt of a prize may have Fringe Benefits Tax (FBT) or other tax implications.  To the extent that there is any FBT liability, this may impact the Reportable Fringe Benefits disclosed on the winner’s Payment Summary. It is recommended you contact your personal tax agent to discuss the implications of receiving Reportable Fringe Benefits. The Promoter will not be liable for any taxation, including income tax, FBT or any liability of loss of opportunity due to Reportable Fringe Benefits incurred by a Winner, an Entrant or their employer that may be levied as a result of winning. The Promoter accepts no responsibility for any tax implications that may arise from accepting a Prize or for any additional costs for items not specified above. Independent financial advice should be sought.  Acceptance of the prize will be dependent on the individual FBT policy of the prize winner’s employer. 

Selection of two (2) Major Prize Winners

19. On Monday 9 June 2025, all eligible entrants will be exported to an excel spreadsheet for the draw.

20. The number range of all the entries will be entered into the randomiser and it will be asked to select 2 random entry within that range for the (2) Travel Voucher Winners.

21. The Prize Winners will be selected on 1600 AEST Tuesday 10th June 2025

22. The prize draw will take place at Flight Centre, Level 4, 60 Miller Street, North Sydney 2060.

23. The Major Prize Winners will be notified by phone and email by 1600 AEST on Friday 13th June 2025

24. The Promoter will not enter into correspondence regarding the result of the Prize Draw.

25. The Prize Winner will have until 5:30pm AEST on Thursday 31st July 2025 to claim the Prize.

26. If any Prize has not been claimed by the Prize Winner by 5:31pm AEST on Thursday 31st July 2025 ("the Unclaimed Prize"), an unclaimed Prize Draw for the Unclaimed Prize will occur after 8:30am AEST on Monday 4th August 2025("Unclaimed Prize Draw"). The winner of the Unclaimed Prize Draw will be notified by email or phone on the day of the Unclaimed Prize Draw.

General

27. The personal information of entrants will be collected to enable the Promoter to administer and promote this promotion and to contact the Prize Winner (or, if applicable, the winner of an Unclaimed Prize Draw).  Entrants agree that the Promoter may handle their personal information in accordance with the Promoter's privacy policy, which is available at: https://www.flightcentrebusinesstravel.com.au/privacy-policy.  Entrants agree that the Promoter may use their personal information for marketing purposes.  If an entrant does not truthfully provide all requested personal information, the Promoter may determine that they are not eligible to win the Prize.

28. The Prize Winner consents to the use of their name, suburb of residence, image and social media name or handle for promotional and marketing purposes. The personal information of the Prize Winner and their travel companion(s) (if applicable) may be provided to others assisting, including Prize suppliers and deliverers, and to authorities that regulate this promotion.

29. All entrants who submit any entry to the Promoter: (a) grant the Promoter and its licensees and assignees a non-exclusive licence to exercise all rights in perpetuity throughout the world in the entry material and all other material provided by the entrant to the Promoter pursuant to this promotion at any time; and (b) represent and warrant that the exercise of the rights granted to the Promoter in these terms and conditions will not infringe the rights of any third parties; and (c) indemnify the Promoter against any loss or damage resulting from any breach of the foregoing representation and warranty.

30. To the extent permitted by law, the Promoter is not responsible or liable for:

a) inaccurate/incorrect transcription of entry information;

b) purported entries that are not received for any reason, including because they are lost, misdirected or stolen, or that are received, but are late, illegible, incomplete, sent with insufficient postage (where entry is by post), or sent other than as directed in the entry instructions;

c) any problems or technical failures of any kind, including malfunction of any telephone network or lines, computer online systems or network, servers or providers, computer equipment, or software;

d) the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet or at any website;

e) unauthorised human intervention in any part of the competition;

f) electronic or human error which may occur in the administration of the competition;

g) any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss arising in connection with the arrangement for supply, or the supply, of any goods or services by any person to a Prize Winner and, where applicable, to any family/persons accompanying a Prize Winner; or

h) any injury or damage to persons or property, including to the participant's or any other person's computer related to, or resulting from, participation or downloading any materials in this competition.

31. The Promoter will not be liable for personal injury suffered during participation in the promotion or use of the Prize, except to the extent directly caused by the Promoter's negligence. If requested by The Promoter, the Prize Winner(s), and his or her guests, must sign and return any liability release and indemnity provided by the Promoter and/or its contractors as a condition of a Prize being awarded. Failure to return the signed releases and indemnities may result in the entitlement to the Prize being forfeited and the selection of another Prize Winner. 

32. The above conditions do not affect, and is not intended to affect, any rights a consumer might have, which cannot be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the Promoter or its servant or agents for breach of any such rights is limited to the payment of the cost of having the Prize supplied again. 

33. This promotion is in no way sponsored, endorsed, administered or associated with Facebook. By entering this competition entrants agree to allow the Promoter to repost their entry/submission on the Promoter’s Facebook, twitter, instagram, vine, youtube, linkedin and pinterest accounts, the Promoter’s website (https://www.flightcentrebusinesstravel.com.au/) and blog within the Promoter’s electronic direct mail (EDM) communication pieces 

Legal

34. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the Promotion on the dates and in the manner described in these Conditions of Entry, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the Promotion and recommence it from the start on the same conditions, subject to any written directions given under State Regulation. If for any reason this Promotion is not capable of running as planned, including due to infection by computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available and to cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to any written direction given under State Regulation. Nothing in these terms and conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act 2001 (Cth) in Australia, or similar consumer protection laws in the State and Territories of Australia (Non-Excludable Guarantees). The Promoter, its associated agencies and companies (and their respective officers, employees and agents) exclude all liability (including negligence) except for any liability that cannot be excluded by law, including the Non-Excludable Guarantees, for any direct, indirect or consequential injury, loss and/or damage arising in any way in connection with this Promotion or any prize/s. This includes, but is not limited to: (i) technical malfunctions, delays or failures, including those resulting from accessing any materials related to this promotion and any incorrect or inaccurate or incomplete information communicated in the course of, or in connection with, this Promotion as a result of any technical malfunctions, delays or failures; (ii) theft, unauthorised access or third party interference; (iii) lost or damaged entries, prize claims or prizes; and (iv) acceptance and/or use of any prize (including but not limited to any component of a Winner’s trip). The Promoter and their associated agencies and companies assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission; communications line failure, internet failure, theft or destruction or unauthorised access to, or alteration of entries, and reserve the right to take any action that may be available. The Promoter is not liable for any tax implications arising from prize winnings. Independent financial advice should be sought as tax implications may arise as a result of accepting the prize. The Promoter is not liable for any loss or damage whatsoever suffered or personal injury suffered or sustained in connection with any prize offered. All entries become the property of the Promoter, and the Promoter collects personal information about entrants to enable entrants to participate in this promotion but no further use of this information will be made without prior consent. You consent to the Promoter using your personal information for future promotional and marketing purposes regarding the Promoter’s products and services, including contacting the entrant via SMS and email messages and digital or conventional communications channel whether existing now or in the future (and you consent to receiving such messages from the Promoter). Information on how to opt-out from these messages is set out in the Promoter’s Privacy Policy.

35. Entrants’ personal information may be disclosed to State and Territory lottery departments and Winners’ names published as required under the relevant lottery legislation. A request to access, update or correct any information should be directed to the Promoter.