Flights + Stays
Frequently asked questions
You can book a flight and hotel stay package with us directly on our website. Choose your desired flights, accommodation, and other preferences. Alternatively, you can contact our team or visit your nearest store for assistance.
Yes, Flight Centre offers the ability to book last-minute flights and hotel stays based on availability. However, it's always best to book in advance to secure your preferred dates and rates.
Absolutely. You can select different airlines, flight times and routes, depending on availability.
Once your booking is complete, you will receive a confirmation email with all the details of your flight and stay. Alternatively, download the Flight Centre app to view the details of your booking.
Yes. With World360 Rewards, you earn points on eligible flights and hotel stays and can redeem them toward future travel bookings.
Flight Centre provides customer support before, during, and after your trip. You can reach us via phone, email, or chat on our website.
We accept various payment options, including credit/debit cards, bank transfers, and certain mobile payment services. Please refer to our payment options page for more details.
Yes, you can fully customise your package by choosing your preferred flights, travel dates and hotel. This gives you the flexibility to build a holiday that suits your schedule, budget and travel style.
Yes, we strive to cater to all specific needs. Please let us know about any such requirements at the time of booking so we can make the necessary arrangements.
Yes, you can choose from a range of hotels and room types to suit your needs. Whether you’re after a budget-friendly stay, a luxury resort or a spacious family room, you can tailor your accommodation as part of your package.
Absolutely. We take data security very seriously. All personal and payment information is encrypted and stored securely.
No, an account is not required to book a flight and hotel stay package. However, creating an account can make the booking process faster and allow you to track your bookings more conveniently.
In the event of a hotel or flight cancellation, we'll work with the hotel or airline to arrange an alternative room/flight or provide a refund, as per the hotel or airline’s policy.



