Case Study: Shaping Australia Group
Building a stronger future, together
Shaping Australia Group (SAG) is a majority Indigenous-owned civil construction company delivering high-quality work across roadworks, earthmoving, concrete remediation, waste management, and more. But their real purpose runs deeper – to create jobs, training pathways, and future opportunities for Indigenous youth and local communities. Every dollar reinvested into the business fuels this mission, and every project becomes a step toward lasting social impact.
About Shaping Australia Group
- Industry: Civil Construction
- Core Purpose: Empowering Indigenous communities through employment and training.
- # of Employees: 62
- Travel: Domestic project travel and international executive travel
- Location: Brisbane HQ, operating throughout QLD
- Years with FCBT: 6 months
More Than Just a Travel Partner
Relationships
“It’s 100% real people – genuine conversations, real relationships. Our team feels comfortable, and that makes a huge difference.”
Expertise
“Before FCBT, we had people getting stranded and bookings going wrong. Now, everything just works – even when we need to move fast.”
Personal Touch
“When you’re dealing with remote areas or emergency situations, it’s critical to have someone who understands your business. FCBT just make things happen – anytime, even after hours.”
The Challenge: Keeping up with a Rapidly Growing Business
As SAG rapidly scaled operations across Queensland and beyond, managing the logistics of getting teams and resources to remote sites became increasingly complex. From regular deployments to places like Gladstone and Mackay, to urgent disaster-response work following cyclones or oil spills, travel needed to be quick, efficient, and seamless. Without a dedicated travel partner, internal processes were stretched, and errors were frequent.
The Solution: End-to-end Business Travel Support with FCBT
Partnering with Flight Centre Business Travel (FCBT) has been a game-changer. With a dedicated Account Manager and Travel Manager, FCBT now handles SAG’s end-to-end travel logistics – from crew rotations and emergency deployments to executive international travel. Weekly reporting provides oversight, while reactive, last-minute bookings are managed with ease. By simplifying travel, FCBT gives SAG the space to focus on what matters: building strong communities and changing lives.
“FCBT means the world to us – they’ve streamlined everything and genuinely care about our business.”
Adam Morris, CEO & Founder, Shaping Australia Group
Need help with your corporate travel arrangements?
At Flight Centre Business Travel, we take corporate travel personally. We build partnerships, not just itineraries, because your success is personal to us. Our Travel Managers are dedicated, experienced and knowledgeable, and you’ll get direct access to the same person, who gets your business – and its travel needs – inside and out.
Stay Informed and Inspired with Shaping Australia Group
Visit shapingaustraliagroup.com.au to see how SAG is driving change across Australia through civil construction, Indigenous empowerment, and social enterprise.