Price Drop Protection

If your airfare drops before you fly, we’ll give you up to $50 pp back!*

Available When You Book Online

Book with peace of mind with Price Drop Protection

At Flight Centre, we’re all about delivering amazing travel experiences. Our exclusive Price Drop Protection adds even more value to your holiday, taking the hassle out of planning and organising your trip and giving you peace of mind when you book.

With Price Drop Protection, you can feel secure knowing you’ve got our best price - Price Drop Protection comes in handy because if your airfare drops in price before your departure date, we'll give you up to $50 pp in the form of a Flight Centre voucher. Just let us know.

Whether it’s a quick trip or the adventure of a lifetime, Price Drop Protection is your must-have travel companion.

What is Price Drop Protection?

Price Drop Protection™

Price Drop Protection only applies to airfares (not accommodation, other travel or to holiday packages) purchased and may only be claimed once. Price Drop Protection only applies to genuine fares from airlines and from Flight Centre & www.flightcentre.com (but excludes Flight Centre's associated brands and entities BYOjet.com & AuntBetty.com), for travel that originates/departs from Australia. Fare must be in writing and presented to us on the same day as it was advertised. Fare must be for the same form of payment and must be available, able to be booked by the general public when you bring it to us and be for the same dates, airline, number of passengers, booking classes and flight numbers. The written fare must show the date it was advertised and the final price including all applicable fees and charges (including booking/service fees and all charges for the form of payment chosen). Fares available due to membership of a group or corporate entity or subscription to a closed group or fares discounted due to a government subsidy or scheme are excluded. Should the fare be less than your original fare we will issue a Flight Centre voucher to you for up to $50. Price Drop Protection only applies to your domestic flight within Australia or your international flight departing Australia.  Flight Centre’s standard Gift Card Terms and Conditions will apply to the voucher, but it will be valid for 12 months only from date of issue. If you wish to make a claim for Price Drop Protection prior to full payment for your fare, you must pay for your fare in full at the time of making your Price Drop Protection claim. 

 Flight Centre Travel Group Limited (ABN 25 003 377 188) trading as Flight Centre. ATAS Accreditation No. A10412. 

Price Drop Protection - Why book anywhere else? 

When it comes to cheap flights, we are so sure we will not be beaten on price that if you find an advertised available airfare from an airline or from Flight Centre for less than your original fare we will issue a Flight Centre voucher to you for up to $50pp in price. 

How can I make a claim for Price Drop Protection? 

Step 1: Bring us an advertised fare prior to your departure date 

Your fare must be in writing and must relate to standard airfares available to the general public. Your genuine advertised fare must be presented to us on the same day as it was advertised and prior to your departure date. Travel must originate/depart from Australia. Price Drop Protection only applies to airfares (not accommodation, other travel or to holiday packages) purchased and may only be claimed once. The fare must show the date it was advertised and show the final price including all fees and charges (including booking/service fees and all charges for the form of payment chosen). If your fare is from a website, it must show the final price payable at the final payment stage and must show all applicable fees and charges. Fare must be for the same form of payment as you have paid or will pay Flight Centre (e.g. cash, credit card). If you wish to make a claim for Price Drop Protection prior to full payment for your fare, you must pay for your fare in full at the time of making your Price Drop Protection claim. 

Contacting us: 

* For Price Drop Protection enquiries purchased online – please call Flight Centre’s Website Customer Support team on 1300 733 867. 

You can provide genuine advertised airfares from: 

1. Flight Centre & www.flightcentre.com.au (but excludes Flight Centre's associated brands & entities BYOjet.com & AuntBetty.com); and 

2. Airline's own fares/websites. 

Step 2: Confirmation that the fare is genuine and available 

We will then need to confirm that the fare is genuine, available and able to be booked by the general public when you present it to us. If it is, we will give you up to $50pp back by providing you with a Flight Centre voucher. Flight Centre’s standard Gift Card Terms and Conditions will apply to the voucher, but it will be valid for 12 months only from date of issue. 

If we reasonably believe your written fare contains an error in the pricing of the fare, or that the pricing, fare or booking class offered is no longer available to book on the same date, airline and flight number, for the same number of passengers, we may decline to provide you with the voucher for the difference in price. 

Price Drop Protection Voucher 

Limit of one voucher per booking. The voucher must be presented to a Flight Centre consultant at the time of booking to redeem this credit. The voucher is valid on new bookings only. Flight Centre’s standard Gift Card Terms and Conditions will apply to the voucher, but it will be valid for 12 months only from date of issue. The voucher may be redeemed in whole or part during the validity period. Where used in part, no change will be given; only the remaining balance left on the voucher. Any unused balance may be used against future purchases, but will not be refunded or credited when the voucher expires. The voucher cannot be redeemed for cash, traveller’s cheques, cash passports or any other form of currency nor used in conjunction with any other offer. Normal booking conditions apply. The voucher must be used in-store or over-the-phone and cannot be used for online purchases. Flight Centre reserves the right to deem the voucher void if it has reasonable grounds to believe that it has been tampered with or copied.