About the terminal
Brisbane Airport is currently undergoing a $3.8 billion upgrade, and the International Terminal’s $135 million expansion was completed in 2018. All this is great news for travellers, who now enjoy faster boarding times and the benefit of extra facilities such as new arrival and departure zones, two new walk-out gates and four new aerobridges.
What facilities are at Brisbane International Terminal?
Travellers will find a wide range of services and facilities at Brisbane Airport’s International Terminal.
For all airlines, international check-in is located on Level 4 (Departures Hall) of the International Terminal. Inside the terminal, the Departures board lists the check-in desk assigned to each flight.
Each airline has its own luggage restrictions (weight, size and quantity) so you’ll need to check with your carrier about what’s relevant to you, before you fly. Brisbane International Terminal helps you take the guesswork out of weighing your luggage before your flight, with scales located near the check-in desks.
If you don’t want to be encumbered by your hand luggage, baggage trolleys are complimentary in the International Terminal and available in the car park, in the Departures Hall on Level 4, or at Baggage Claim in the Customs Hall on Level 2.
If you have luggage to store, luggage lockers can be found on level one (ground floor) of the International Terminal, next to the car park entrance.
Arriving passengers will be able to collect their baggage from the baggage carousels located on Level 2 in Arrivals.
Is there a currency exchange?
You’ll find Travelex currency exchange desks at Brisbane International Airport where over 40 different currencies can be purchased. For convenience, the terminal also provides international currency ATMs which dispense Australian, New Zealand and US dollars as well as Euros. Another easy option is pre-purchasing your foreign currency, traveller cheques and more at Travel Money Oz and pick it up before you head to the airport.
What are the other services and facilities?
- Free Wi-Fi
- Watt Bikes, International Terminal Level 4, where you can power up your device while pedalling
- Internet kiosks on Levels 2, 3 and 4 of the International Terminal
- Luggage trolleys
- Charging stations for electronic devices
- First aid rooms
- Lost property
- Parenting rooms
- Free showers
- Postal services
- Prayer room
- Water stations
- Smoking areas
Brisbane International Airport also provides Airport Ambassadors, who roam the airport and are always available to answer your questions.
Transfers and transport
What’s the best way to get to and from Brisbane Airport?
There are a number of ways for travellers to get to and from Brisbane International Terminal.
Taxi: Taxis are available 24/7 from the International Terminal. The cab rank is at the northern end of the building, and a one-way fare from the airport to Brisbane City can be between $45 and $55, depending on the time of day and the traffic conditions.
Rideshare and Uber: There’s no problem booking Uber or other rideshare pick up services from Brisbane Airport, which was one of the first airports in Australia to enable this mode of transport. From Level 2, follow the Ride Booking signs at the northern end of the terminal down the ramp to the pick up area.
Airtrain: One of the quickest options for getting to and from Brisbane Airport is via the Airtrain. Services run every 15 minutes during peak times and every 30 minutes in off-peak periods. The fare is around $18 from Brisbane Airport to Central Station in the city (and vice versa), and takes roughly 20 minutes. Airtrain also connects into the Queensland Rail suburban network, and can take you express to the Gold Coast. To find the Airtrain station within the International Terminal, take the lift or travellator to Level 3 and follow the signs.
Door-to-door transfer: For the traditional style of airport transfer, Con-X-ion shuttle bus transfer service goes to a huge number of locations around Brisbane, the Gold coast and the Sunshine Coast.
Car rental: Brisbane Airport offers a number of car rental services. To hire a car from Brisbane airport, simply ask your Flight Centre Travel Expert to arrange it for you. At the International Terminal, the car rental booths are located on Level 2, behind Spoon Cafe.
Brisbane Airport parking: Both short term and long term parking is available at Brisbane International airport. The airport also offers valet parking and premium parking, with all parking bookable in advance, online. If you have a large vehicle, note that the undercover car park height at the International Terminal is 2.3 metres.
AIRPARK: Brisbane Airport parking also includes the AIRPARK facility – a stand-alone car park located onsite at Brisbane Airport, around a seven to ten-minute drive from the terminals. AIRPARK offers budget, long-term parking, and can be used by anyone travelling domestically or internationally. Access to both terminals is fast and easy, with a free shuttle bus arriving at the AIRPARK waiting area every 15 minutes in peak times, and every 25 minutes at other times. AIRPARK provides 24-hour CCTV, and has everyday drive-up rates or discounts for booking in advance, online. There is also an undercover option (online booking only). The car park height at AIRPARK is 4 metres, and 3.2 metres for AIRPARK Undercover.
Electric vehicle charging points: You can charge your electric car at Brisbane Airport. At Brisbane International Terminal, you’ll find charging points in the car park via ParkValet. Cables are provided and charging is included in the ParkValet rate. There are also charging points in the DFO multi-level car park on the ground level. Again, cables are provided and charging is included in the hourly rate.
Brisbane Airport parking tip: If you’re using the valet parking service, you can have your car washed while you’re away, for an additional fee. There is also a car wash located at the BNE Service Centre, which offers automatic and hand car wash services.
How do I transfer between terminals?
It’s easy to get between terminals at Brisbane Airport, thanks to the complimentary Terminal Transfer Bus that runs between 4am and 11pm, with an approximate journey time of 10 minutes. Note that this timing is approximate and does not include any waiting time. From Brisbane International Terminal, the bus departs from kerbside on Level 2 of the Arrivals hall.