Customer case studies | real stories of Business Travel Made Easy
Customer case studies | real stories of Business Travel Made Easy
Customer case studies | real stories of Business Travel Made Easy

Case Study: Mamamia

Streamlining Travel for Mamamia's Fast-Paced Media Mission

Mamamia, Australia’s leading media company for women, needed a travel partner that could keep up with their high-energy environment and unique purpose: to make the world a better place for women and girls. Flight Centre Business Travel (FCBT) provided a seamless solution, ensuring that Mamamia’s team could focus on creating impactful content while FCBT took care of every detail of their travel.

Women of the group 'Mamamia' posing for a professional photo
Women of the group 'Mamamia' posing for a professional photo
Women of the group 'Mamamia' posing for a professional photo

About Mamamia

  • Industry: Publishing
  • Core Purpose: Women's media and advocacy
  • Number of Staff: 150+
  • Travel: Domestic and International
  • Location: Sydney HQ, with offices in Melbourne, Brisbane and Adelaide

Empowering Women Through Inclusive Media

Mamamia was born out of a gap in the media landscape—a need for honest, respectful content that speaks directly to women. Founded to make women feel seen, heard, and understood, Mamamia tells stories that resonate, from hard-hitting issues like coercive control to personal and relatable topics. By producing candid written, podcast, and video content, Mamamia sheds light on the real, lived experiences of women across Australia.

Beyond storytelling, Mamamia actively supports women’s businesses through the Lady Startups program and contributes a portion of profits to educating disadvantaged girls globally. They also work closely with anti-domestic violence charity Rise Up, publishing impactful stories that drive awareness and support

Woman presenting to a room of women
Woman presenting to a room of women
Woman presenting to a room of women

The Challenge: Keeping up with a Fast-Paced Industry

As a media company that prides itself on agility and responsiveness, Mamamia's team needs to travel frequently to pitch clients, attend conferences, and keep pace with a dynamic industry. With most of their travel taking place between major cities in Australia and internationally for events, Mamamia needed a travel partner that could keep up with their demanding schedule. With limited time and resources, Mamamia’s goal was to have travel arranged quickly and seamlessly so that their team could stay focused on building relationships and generating sales.

The Solution: Fast, Flexible, and Personal Travel Management with FCBT

Partnering with Flight Centre Business Travel (FCBT) has allowed Mamamia to streamline its travel operations. FCBT’s ability to deliver fast turnaround times and tailor travel solutions to fit Mamamia’s unique requirements has saved the team precious time, allowing them to focus on their core mission.

With a dedicated Account Manager, FCBT provides a local, personal service that feels exclusive to Mamamia. Our in-depth understanding of Mamamia’s travel policy and needs ensures that bookings are handled efficiently, and approval layers are navigated seamlessly. FCBT’s proactive approach means we’re not just a travel provider but a trusted advisor who consistently suggests options, manages costs, and mitigates travel risks

Woman with a microphone presenting a powerpoint
Woman with a microphone presenting a powerpoint
Woman with a microphone presenting a powerpoint
Profile picture of a woman smiling
Profile picture of a woman smiling
Profile picture of a woman smiling

"We know we’re always getting the best rates on flights and hotels, along with the flexibility and quality we need. FCBT prioritises us and feels like an extension of our team.”

Natalie Havery, CEO, Mamamia

Need help with your corporate travel arrangements?

At Flight Centre Business Travel, we take corporate travel personally. We build partnerships, not just itineraries, because your success is personal to us. Our Travel Managers are dedicated, experienced and knowledgeable, and you’ll get direct access to the same person, who gets your business – and its travel needs – inside and out.

Building Trust and Delivering Excellence

Mamamia values FCBT’s expertise and proactive problem-solving. “We really trust them; they are experts in what they do and seem to care about us more than seems possible,” Natalie adds.

FCBT’s ability to work through approval processes, deliver best rates, and offer tailored solutions has made them an invaluable partner for Mamamia. Through FCBT’s support, Mamamia’s team can continue traveling confidently, knowing their travel is in capable hands.

Stay Informed and Inspired with Mamamia

Follow Mamamia's journey and support their mission to make the world a better place for women and girls. Visit Mamamia.com.au for more information.

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