Customer Spotlight: Safeassure
Protecting people, simplifying safety
For more than a decade, SafeAssure has helped Australian organisations create safer, smarter, and more compliant workplaces. Founded in 2014 by Gareth Davies, the Brisbane-based consultancy delivers auditing, risk, and compliance expertise across safety, quality, and environmental management. But beyond the checklists and reports, SafeAssure’s mission is clear - to help businesses build stronger safety cultures and empower teams to perform at their best.
About Safeassure
Industry: Safety, Quality and Environmental Consultancy
Core Purpose: Building safer, smarter, more compliant workplaces
# of Employees: 14 (plus a national network of contractors)
Travel: National project travel, regional site visits, and international consulting
Location: Brisbane HQ, operating Australia-wide
Years with FCBT: 2 years
The Challenge: Managing travel across complex national projects
With clients and audit programs spanning hundreds of sites - from Brisbane to Townsville, Mackay, and beyond - SafeAssure’s travel requirements are constant and varied. National safety audits, site investigations, and risk assessments demand reliable coordination and cost efficiency. But with multiple consultants booking travel individually, it became difficult to manage spend, maintain oversight, and ensure consistency.
The Solution: Personalised travel management with FCBT
Partnering with Flight Centre Business Travel (FCBT) has simplified SafeAssure’s travel from end to end. A dedicated Travel Manager now manages flights, accommodation, and car hire across the team, ensuring every journey runs smoothly. From multi-leg audit trips across Queensland to international risk assessments in Japan, Leticia handles the details so the SafeAssure team can stay focused on their clients.
Annual reviews with their Account Manager ensure continuous improvement, from optimising airline status benefits to identifying savings and efficiencies. And when plans change, FCBT’s 24-hour support means the team always has someone they can call.
“FCBT is the perfect partner for a business like ours. They’re responsive, proactive, and genuinely care about helping us succeed.”
— Gareth Davies, Managing Director, SafeAssure
Need help with your corporate travel arrangements?
At Flight Centre Business Travel, we take corporate travel personally. We build partnerships, not just itineraries, because your success is personal to us. Our Travel Managers are dedicated, experienced and knowledgeable, and you’ll get direct access to the same person, who gets your business – and its travel needs – inside and out.
Why SafeAssure Trust Us
Relationships
“It’s that personal connection that makes all the difference. FCBT take the worry out of our hands - they know how we work and what we need.”
Expertise
“Our travel can be complex. Remote sites, multiple regions, tight timelines. FCBT just get it. They’re responsive, agile, and always deliver.”
Personal Touch
“We met our travel manager in person and since then it’s been seamless. She just makes things happen, and it feels like she’s part of our team.”
Stay Informed with SafeAssure
Follow SafeAssure's journey to protecting your people, your business and you through audit, risk and compliance. Visit safeassure.com.au for more information.