Our Team & Story
Flight Centre Business Travel is built on one idea: that great corporate travel starts with great people. Not platforms, not algorithms — people who know your business, understand your travellers, and genuinely care about getting it right. This is the team behind that idea, and the story of how we got here.
Where We Started
Flight Centre Travel Group was founded in 1982 in Sydney by Graham Turner — starting as a single store with an ambitious idea: make travel genuinely accessible to everyone. More than four decades later, the group operates across multiple countries and brands, with Flight Centre Business Travel emerging as its dedicated corporate travel specialist for the Australian SME market.
We're a small business in spirit. We've spent decades building deep expertise in the specific challenges that Australian businesses face when managing corporate travel — the balance between cost and quality, the complexity of policy compliance, the human element of keeping people safe and well-supported on the road. That focus hasn't changed.
Founded in 2000 as Australia's dedicated corporate travel partner for SMEs, Flight Centre Business Travel has grown from a standing start to a national force. From welcoming our 1,000th customer in 2006 to building a network of 13 local booking teams today, our growth reflects the trust thousands of Australian businesses — from small owner-operated firms to mid-market enterprises — place in us every day.
Company Timeline
What We Stand For
People First
Every client has a dedicated Travel Manager. Every traveller has a real person on call. Our service is built around human relationships — not just automation.
Expertise That Shows
Our Travel Managers bring deep knowledge of corporate travel — fares, suppliers, policy, duty of care. You get expert advice, not just bookings.
Honest About Outcomes
We tell you what we can and can't do, and we measure ourselves by the results we deliver — savings, compliance, time saved and travellers kept safe.
Part of Something Bigger
As part of the Flight Centre Travel Group, we're backed by global supplier relationships, buying power and a CSR commitment that goes beyond the booking.
The People Behind Your Travel Programme
Our Travel Managers are the heart of what we do. They're experienced, dedicated and genuinely invested in making your travel programme work harder for your business. When you partner with Flight Centre Business Travel, you're not getting a call centre or a faceless booking tool — you're getting a real person who knows your business, remembers your preferences and is in your corner for the long term.
Travel Manager
Your dedicated point of contact for everything travel — flights, hotels, last-minute changes and everything in between. Your Travel Manager becomes a true extension of your business, learning your traveller preferences and anticipating your needs before you even ask. Detail-obsessed and proactive, they keep your travel program running smoothly so you can stay focused on what matters most.
Business Leader
A senior partner invested in your success. Your Business Leader brings strategic oversight and deep industry expertise to help steer your travel program in the right direction — identifying opportunities for improvement and ensuring every initiative lands effectively across your business.
Account Manager
For clients who want more than day-to-day support. Your Account Manager works closely alongside you to build long-term strategies tailored to your goals, diving deep into the data to uncover what's working, what's not, and where the opportunity lies. It's a high-touch partnership built around your business — and designed to grow with it.
Join the Team
Travel is booming and we're growing. If you're passionate about delivering exceptional corporate travel experiences for Australian businesses, we'd love to hear from you.
Frequently Asked Questions
Flight Centre Business Travel is part of the Flight Centre Travel Group, which was founded in 1982 in Sydney by Graham Turner — starting as a single store with the goal of making travel genuinely accessible. FCBT emerged as the group's dedicated corporate travel specialist for the Australian SME market, focused on delivering the same expert service and supplier relationships to businesses of all sizes.
Rach to supply
We're a people-first business. Our Travel Managers are experienced, dedicated and genuinely invested in the clients they serve — they're not processing transactions, they're building relationships. We value expertise, honesty about outcomes and a genuine commitment to getting the details right. As part of the Flight Centre Travel Group, we're also part of a culture that's been recognised as one of Australia's best places to work.
Diversity and inclusion are core commitments of the Flight Centre Travel Group's corporate social responsibility platform. FCBT reflects the group's commitment to building a team that represents the full breadth of the Australian community — in background, experience and perspective. For more detail on the group's D&I commitments, visit the FCTG corporate website.
Our Travel Managers receive ongoing training in corporate travel management, supplier developments, duty-of-care frameworks and policy best practices. The depth of knowledge they bring to your account is built through years of hands-on experience and continuous learning — so you always have an expert, not just a contact.
Our team has direct access to supplier intelligence, market data and industry publications as part of their day-to-day work. Regular internal briefings, supplier updates and industry events keep our Travel Managers current on everything from airfare trends and new routes to regulatory changes and duty-of-care developments. That knowledge flows directly into the advice they give your business.
For Flight Centre Travel Group corporate announcements and press releases, visit the FCTG investor relations and media pages at fctgl.com. For FCBT-specific updates and insights, visit our Resources section at /business/resources.
Yes. FCBT supports Operation Smile Australia, whose medical teams travel internationally to provide life-changing cleft surgeries to children in low-income communities. We also partner with Reforest to plant native trees through our clients' bookings, and FCBT plants 1,500 trees every month as part of our own sustainability commitment. For full detail, visit our Social Impact & Sustainability page at /business/why-flight-centre/social-impact-and-sustainability.
We're always looking for talented, travel-passionate people to join our team. Visit our Careers page at /business/about-us/careers to see current opportunities and learn more about what it's like to work at Flight Centre Business Travel.
For partnership enquiries, please submit your details and a brief description of the opportunity via our Contact page at /business/contact. Select 'Partnership' from the enquiry type dropdown and a member of our team will review your submission and follow up accordingly.