Why Flight Centre Business Travel
When it comes to corporate travel, you need more than just a booking platform. You need a trusted partner who gets your business and has your back. Here’s why thousands of Australian businesses choose Flight Centre Business Travel.
Our Difference
Market-leading technology
Bouncing between sites and dozens of open tabs is time consuming. Save time and money with our experts in your corner.
Personalised service
Save $’s with our experts, who can consolidate your booking process, hold flights, access exclusive SME fares and more.
Global buying power
Access to Flight Centre Travel Groups extensive supplier network. Offering the best offers and exclusive deals globally.
Duty of care
From unexpected changes to missed connections — office hours or after hours, our experts are available 24/7/365.
SME Travel Programme
Our Plus Range is a bespoke SME travel programme combining curated air, hotel and ground-transport offers — leveraging our buying power and airline partnerships to deliver exclusive savings and negotiated fares.
With the Plus Range, you unlock deals you won’t find anywhere else — from HotelsPlus perks like free breakfast and room upgrades, to FlyPlus flexible fares and DrivePlus savings on car hire. It’s the full benefit of a global travel company, tailored to the needs of an Australian SME.
What Our Customers Say
Trusted by thousands of Australian Businesses
From small businesses booking their first managed trip to established enterprises managing complex global programmes — thousands of Australian businesses trust Flight Centre Business Travel to get it right.
Our Team & Story
We’re a small business in spirit. We’re passionate about helping people like you get the most out of every trip. Founded as part of the Flight Centre Travel Group — one of the world’s largest travel companies — Flight Centre Business Travel has spent over two decades building deep expertise in Australian SME corporate travel.
Our Travel Managers are the heart of what we do. They’re experienced, dedicated and genuinely invested in making your travel programme work harder for your business. When you partner with Flight Centre Business Travel, you’re not getting a call centre — you’re getting a real person who knows your business and is in your corner for the long term.
Your very own travel expert
Why go it alone when you can have a dedicated business travel expert by your side? We’ll handle the planning, bookings and logistics so you can focus on your work, not working out the details. Your Travel Manager knows your preferences, your policies and your people – making every trip smoother than the last.
Global network, local touch
With offices across Australia and a worldwide network of supplier relationships, we’ve got the buying power to secure exclusive corporate rates on flights, hotels and car hire. Our Plus Range unlocks deals you won’t find anywhere else – from HotelsPlus perks like free breakfast and room upgrades to FlyPlus flexible fares and DrivePlus savings. Learn more about our difference.
Corporate solutions that work harder
Business travel doesn’t need to be complicated. With policy support, corporate rates, reporting and 30-day accounts, we’ll keep your travel program running smoothly, all in one place. We take care of compliance, cost control and traveller safety so you can tick every box without the headache.
Always here for you — 24/7
We’re with you every step of the way. Lost passport, delayed bags, last-minute changes or urgent help? Whatever comes up, our team’s here around the clock to keep your business travel on track. Meet our team and see why clients say our support is second to none.
Deliverable savings, real value
Your time’s precious and so are the savings we deliver. With tailored travel plans and smart cost control, we take care of the details so you can focus on growing your business. We don’t just cut costs – we maximise the return on every trip.
Committed to doing better
We’re serious about sustainability and social impact. From carbon offset programs to responsible supplier partnerships, we’re helping businesses travel better for the planet and their communities.
Talk to a Business Travel Expert
Simplify your corporate travel with expert support.
Connect with a dedicated Travel Manager and discover smarter ways to manage your business travel program.
Exclusive SME Rates
Save on flights, hotels, and car hire with negotiated deals.
24/7 Support
Assistance anytime, anywhere for changes and emergencies.
Personalised Service
A dedicated Travel Manager who understands your business.
Frequently Asked Questions
We combine the personalised service of a dedicated Travel Manager who knows your business inside out with the global buying power and supplier relationships of Flight Centre Travel Group — one of the world’s largest travel companies. You get exclusive SME rates through our Plus Range (FlyPlus, HotelsPlus, DrivePlus), 24/7 emergency support, and a programme built around your specific needs, not a generic template.
Your dedicated Travel Manager handles everything from the research and booking stage through to post-trip reporting. Before your trip, they lock in the best available fares, hold flights, manage approvals and ensure compliance with your travel policy. During your trip, they’re available 24/7 for changes, disruptions or emergencies — so you’re never dealing with a problem alone.
As part of Flight Centre Travel Group, we have direct relationships with major airlines, hotel chains and car hire companies globally. These partnerships give Flight Centre Business Travel clients access to negotiated corporate rates, preferred supplier agreements and exclusive SME deals through our Plus Range that simply aren’t available to individual bookers or smaller travel agencies.
Our duty-of-care tools include real-time traveller tracking, automated risk alerts via SMS and email, pre-trip destination briefings and 24/7 emergency assistance. Travel managers can locate and communicate with all active travellers from a single dashboard, and our emergency team can assist with evacuations, medical situations or urgent rebooking at any hour.
Clients benefit from negotiated corporate airfares, preferred hotel rates through HotelsPlus, discounted car hire through DrivePlus, consolidated invoicing, and detailed savings insight reports that surface hidden opportunities — including unused ticket credits and off-policy spending. Our Travel Managers also proactively identify savings across your programme at regular account reviews.
We support sustainable travel through carbon emissions tracking, responsible supplier partnerships and Flight Centre Business Travel’s broader commitment to the Flight Centre Travel Group’s CSR platform — which covers responsible travel, conservation of natural resources and community giving. Carbon offset options are available and we can surface greener travel choices.
We work with businesses of all sizes — from SMEs taking their first steps in managed travel to large enterprises with complex global programmes. Our Travel Managers build travel programmes around each client’s specific budget, policy requirements, traveller preferences and industry context. There’s no one-size-fits-all approach at Flight Centre Business Travel.
Yes. We have a library of client testimonials, case studies and proof points available on our Testimonials and Case Studies pages. These cover a range of industries, company sizes and programme challenges — from cost savings and compliance improvements to duty-of-care outcomes and time saved on administration.
Our 24/7 emergency support line connects travellers and travel managers with a real Flight Centre Business Travel consultant at any hour. Whether it’s a cancelled flight, a lost passport, a medical situation or a natural disaster, our team coordinates rebooking, rerouting and emergency assistance in a single call — so no traveller is ever left to deal with a crisis alone.
Flight Centre Business Travel and Flight Centre Travel Group have received recognition across the corporate travel industry for service excellence, technology innovation and sustainability. For the most current list of awards and accreditations, please visit our Proof & Authority page at https://www.flightcentre.com.au/business/why-flight-centre/proof-and-authority, or contact our team directly.