Tours
Planning a perfect holiday can be complicated
From coordinating your flights with tour dates to organising travel insurance, we understand how overwhelming travel planning can be. Luckily, you don't have to do it alone! Our team of experienced Travel Experts know holiday planning better than the backs of their hands and are ready to help make your next tour an unforgettable experience. We'll take care of all the nitty-gritty details to make sure your holiday is stress-free.
Frequently asked questions
Take your pick from a wide range of tours globally, including urban explorations, adrenaline-pumping adventures, cultural journeys, and eco-tours.
Sure are! We provide discounts for groups larger than 10 people. Just contact our team in store or online for more details.
If your plans change, you may be able to change your tour date in line with availability. Just keep in mind that some conditions apply, so please consult our terms or contact support for help.
Many tours are family-friendly. Check for age restrictions and suitability details before booking, or chat with one of our travel experts to find the right tour for you.
Your tour company should provide more details around this once you have booked.
Yes. You earn World360 Rewards points on eligible tours and can redeem them to reduce the cost of future tour bookings.
Simple! Just select your preferred tour and date, then complete the required details in the enquiry form.
Cancellation policies vary by tour, so check with your travel expert or tour provider.
We recommend comfortable shoes, a hat, sunscreen, water, and a camera. Additional items may be needed depending on the tour (top tip: your tour companies website should have a detailed packing list for your tour).
In case of adverse weather conditions leading to cancellation, tour companies generally allow you to reschedule or apply for a refund - check with your travel expert or tour provider for further information.
Our customer service team is available over the phone - just call 1300 817 797. Otherwise, head into your closest store to chat with one of our travel experts in person.
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