SAS features a 2-4-2 seating layout in its international widebody cabins with a 32 inch seat pitch. Adjustable head rests can be positioned in several ways for optimal comfort. Additional seat features on long haul routes include a personal seat back video screen for on-demand entertainment. Hundreds of hours of movies, TV shows, music and games are available. Narrow body aircraft used on intra-European routes do not feature entertainment. Wi-Fi is offered on long haul and intra-European flights.
A complimentary meal and beverage service is offered on all SAS long haul routes. Passengers will enjoy a choice of hot meal and a wide selection of beer, wine and other drinks. Food and beverages are available for purchase on intra-European routes. The on-board menu features many tasty items, from savoury sandwiches and snacks to sweets. Beverages are also available for purchase.
In-flight duty free is available throughout the flight.
Known as SAS Plus, Premium Economy guests are treated to a separate cabin with wider seats in a 2-3-2 cabin configuration and more leg room. A drink and snack service is offered before the main meal. Hot meals on long haul flights include a starter, choice of main and dessert with coffee or tea. A fine wine selection is also available during the meal service.
Passengers can purchase duty free items through the on-board shop while the on-demand in-flight entertainment system provides hundreds of hours of entertainment.
SAS Business is the most comfortable way to fly. Guests will indulge in the finest cuisine, fine wines and desserts and a comfortable sky bed which can be made up with soft, cosy bedding. On-demand entertainment is also available on personal seat back video screens.
Enjoy a welcome drink before the three course meal. The chef inspired selections are followed by a cheese and desert service. Business Class passengers can expect the finest red and white wines and European beers. An in-flight buffet is also available throughout the flight and is stocked with beverages, fruits and other snacks.
Passengers are allowed to bring one piece of carry-on baggage, plus one personal item such as a small handbag or backpack. Those who are travelling in SAS Plus or Business can bring two pieces of carry-on baggage and a similar personal item. The maximum weight of carry-on luggage is 8kg (17lbs). Size limitations are H55cm x W40cm x D23cm (22 x 16 x 9 inches).
Liquids and gel containers must be 100mL or less and be packed in a clear, re-sealable bag for inspection at the security check point.
Checked bags are limited to the below allowances which are determined by the routing, class of travel and frequent flyer status. Both EuroBonus and Diamond members are permitted two additional pieces of baggage free of charge. EuroBonus Silver and Star Alliance Gold members can check one extra item at no additional charge.
Sports Equipment and Musical Instruments
A golf bag, ski equipment and musical instrument may be included as part of a passenger’s free baggage allowance if the item is within permitted size and weight allowances. For those with an allowance of one bag, these items will travel free of charge if no other bags are checked. Overweight or excess fees are charged if the number of bags exceeds the free allowance.
Passengers are urged to contact their Flight Centre consultant or SAS for specific packing instructions and carriage terms and conditions for sports equipment and musical instruments.
To pack a bike in a bike box: turn the handlebars in and secure to the frame, remove pedals and front wheel if possible, lower or remove seat post and deflate tyres.
Restricted and Dangerous Goods
Knives, scissors and other sharp objects must travel in checked baggage. Additionally, all liquids and gel containers in cabin luggage must be under 100mL and stored in a clear, re-sealable plastic bag. This bag must be removed from cabin baggage and scanned separately at the security check point.
Any item that can post a risk to the safe operation of the aircraft is restricted from flying in checked luggage. These items include, but are not limited to explosives, fireworks, flammable materials, liquids and gasses, toxins and infectious materials. Passengers should check with SAS before transporting spare lithium batteries, such as those found in laptop computers. These batteries are often restricted from flying in checked baggage. Restrictions may also apply to any petrol powered equipment, even if the fuel has been drained.
If in doubt, leave it out. Even if you accidentally take a dangerous good on board an aircraft you can be fined and penalised.
SAS passengers may check-in for their flight at the airport ticket counter. Check-in opens approximately three hours before scheduled departure and for most international flights closes 60 to 90 minutes prior. Guests checking in after closing time may be denied boarding in which case the fare could be forfeited. Self service kiosks are also provided at many Scandinavian and European airports. Passengers can use this self service device to print boarding passes, select seats and select the number of bags being checked in.
On-line check in for most flights is open from 22 to 1 hour before departure. This may be accomplished on the SAS website or through the airline’s mobile app. Boarding passes may be printed off or sent electronically.
Passengers travelling in SAS Plus or SAS Business, along with EuroBonus Diamond and Gold members may access SAS lounges for free. SAS Go passengers (Economy) can purchase lounge access for a fee when checking in on-line. Payment may also be made at the lounge at Copenhagen, Stockholm, Oslo, Helsinki, Gothenburg, Brussels, Paris, New York and Chicago lounge locations.
There are four EuroBonus levels: EuroBonus, EuroBonus Silver, Gold and Diamond.
SAS operates a diverse fleet of Airbus and Boeing aircraft in both widebody and narrowbody models.
The airline’s long haul fleet consists of the A330-300, A340-300 and from 2018, will feature the new A350-900.
Intra-European flying is done with the A320 family of aircraft as well as the Boeing 737 Next Generation family. Regional flights are operated with Bombardier CRJ900 aircraft.